MyCloud Voice

MyCloud Voice One

Simple, cost-effective PSTN replacement VoIP telephone services

Get ahead of the copper switch-off

MyCloud Voice One Landline Replacement Service

With the accelerating switch-off of the national fixed-line telephony network, many users are looking for a simple, flexible and cost-effective replacement for fixed-line PSTN telephone services. That is why Cerberus has introduced MyCloud Voice.

MyCloud Voice provides the features you need with cost effective rental and calling. We have also used a platform that is compatible with a very wide range of hardware and software including wired handsets, DECT wireless handsets, dedicated ATAs, router-integrated ATAs and software clients to ensure maximum compatibility with any hardware or software you already have.

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Flexible and Inclusive Calling

MyCloud Voice One can be ordered on a 1-month or 12-month contract with simple monthly billing for rental and calls. 12-month contracts include free set-up.

MyCloud Voice One services come with a very cost-effective calling plan. All services include UK geographical calls and UK mobile calls free of charge (subject to AUP) and attractive rates on other destinations. Supporting a wide range of supported hardware and software you can even bring your old analogue phone. Choose from handsets from Yealink, Cisco, or terminal adapters and routers to work with your existing analogue handsets.

Seamless Number Porting & Expert Order Management

Migrating to a new voice platform shouldn’t mean losing your existing numbers or dealing with unnecessary disruption. At Cerberus Networks, we provide a fully managed number porting service for MyCloud Voice One that ensures your transition is smooth, secure, and professionally handled from start to finish.

Our experienced provisioning team takes ownership of the entire process; from validating your current number range to managing porting schedules with your existing provider. We handle all technical and administrative aspects, keeping you informed at every stage and resolving any issues promptly to avoid delays or downtime.

We’ll ensure your existing numbers are safely transferred and fully operational on MyCloud Voice One. If any challenges arise, we’ll work directly with carriers and stakeholders to resolve them quickly, so you stay connected without interruption.

With Cerberus, you can trust that your move to MyCloud Voice One will be carefully coordinated and professionally supported.

Keep Your Phone - Or Upgrade with Confidence

Switching to a digital phone service doesn’t mean you need to throw away your current setup. With MyCloud Voice, you can often keep your existing phone — whether cordless DECT handsets, or desk phones, with minimal changes. We offer easy-to-install adapters that connect traditional analogue phones to your new Internet-based phone line, so you can continue using the equipment you’re already comfortable with.

Prefer to upgrade? We can supply simple, affordable digital phones that are plug-and-play and ready to use straight out of the box. Whether you're running a small business from home or just want a reliable, modern phone service, we make the switch straightforward — with no complicated setup and full support if you need help.

Spend Less

All MyCloud Voice services include free UK geographical calls and UK mobile calls - and attractive rates on other destinations. 

Affordable Features

MyCloud Voice is tailored to provide everything you need to replace a fixed line telephone service, along with some additional features that make calling and receiving calls easier.

Keep Your Number

With MyCloud Voice, you can choose between getting a new phone number with a prefix of your choice or porting your existing fixed-line PSTN phone number to us when you buy the service.

Future Ready

MyCloud Voice is the next-generation landline replacement service that you need to retain your phone service after the PSTN shutdown, whether at home or at your business premises.

The PSTN Switch-Off: What It Means for You

The UK’s traditional landline network — known as the PSTN (Public Switched Telephone Network) — is being permanently switched off by the end of 2025. This means that old-style landline phones and broadband services using copper phone lines will no longer work.

If you're a small business owner or a home user relying on a landline for calls or security systems, you’ll need to switch to a digital alternative to stay connected.

At Cerberus Networks, we make this transition simple. Our digital phone services work over your internet connection and offer clearer call quality, greater flexibility, and better value. Whether you need a single phone line or something more advanced, we’ll help you move smoothly to a modern solution that suits your needs — with no fuss and full support.

 

The switch-off is coming, but there's no need to panic — we’re here to help you stay one step ahead.

The PSTN (Public Switched Telephone Network) is the traditional copper-based landline system used across the UK. It’s being phased out by January 2027, which means all landline voice services and broadband that rely on it will stop working.

No — you can keep your existing number. Cerberus Networks will handle the porting process to transfer your number safely to your new digital phone service.

Not necessarily. Many existing phones can be used with an adapter. If you'd prefer to upgrade, we offer simple, affordable digital phones that are easy to install and use.

Our services are ideal for home offices and micro businesses. You’ll get professional call quality, 24x7 support and the ability to take calls on mobile or desktop apps, and flexible options to fit your setup.

Not complicated at all. We’ll guide you through every step — from checking your current setup to delivering and configuring any equipment you need. Most customers are up and running in under an hour.

Once the PSTN is switched off in your area, any services still relying on it (including your landline phone, broadband, or alarm system) will stop working. That’s why it’s important to make the move in good time; and we’re here to help make it as smooth as possible.

MODERN COMMUNICATIONS FOR MODERN WORK

IP telephony is used across all sectors of the economy, by millions of users in the UK and worldwide. Our communications services provide enhanced functionality and simplified management and reporting, fully integrated with our award-winning connectivity and network services.

MYCLOUD PBX

Provided as a hosted cloud-based service, MyCloud PBX is a powerful business phone system that gives you all the features and flexibility of a modern business telephony soltion, without the upfront costs or per-user charges.

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TEAMS TELEPHONY

Integrate cloud telephony and audio conferencing with Microsoft Teams for enhanced productivity and simplified number management.

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SIP TRUNKS

Any business with an IP-capable PBX can switch to Cerberus SIP trunks and immediately benefit from a more flexible, less expensive and more resilient phone service. Our SIP trunk services include call bundles on UK geographic and UK mobile calls.

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MyCloud PBX Hosted Business Telephony

MyCloud PBX is a powerful cloud-based business phone system that gives you all the features and flexibility of a modern business telephony soltion, without the upfront costs or per-user charges.

Ideal for all sizes of businesses, all users have a common feature set with no add-on licenses or bolt-ons - just simple all-inclusive licensing.

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Trusted Advice and Great Service

We picked MyCloud PBX for the best features and for the cost savings. I’m pleased to say it has worked out really well. We have a better system and spend much less. We now recommend Cerberus to our own clients when they ask us how they can save money or do more with their phones.

Find out what PJT & Co think of MyCloud PBX

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AWARD-WINNING SERVICES

Established in 2006, Cerberus is a safe pair of hands for all your communications requirements. From simple PSTN replacement to advanced contact centres with international numbering, call recording and reporting, we have it covered. And combined with our award-winning Internet connectivity services, you can be sure of the best call quality, high levels of reliability and joined-up troubleshooting should things not be working as expected. 

With a team of dedicated account managers, an experienced and friendly Operations team, backed up by our 24x7 technical team, we are dedicated to providing the highest levels of service for all our customers.

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