Update 19-07-2016 08:45 AM
The maintenance was carried out successfully and all the sessions were up and running.
If you have any outstanding issues then please contact the Support Team on 0345 257 1335 or at firstname.lastname@example.org.
Posted 18-07-2016 10:13 AM
We will be performing some maintenance on our broadband routers at the following time:
Tuesday 19-07-2016 03:00 AM to 04:00 AM
This may result in between 1 and 3 disconnections of the broadband services. These disconnections will cause users' routers to re-establish their PPP sessions immediately to other equipment. We do not anticipate any such disconnection lasting more than 5 minutes.
We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or at email@example.com.