We recently experienced disruption to our MyCloud Computing Services partially due to one of gateway nodes issue. The Disruption was experienced between 17:35 and 18:00 and affected MyCloud Computing services causing few VMs intermittent network connectivity.
We have identified and fixed the issue with cluster node and all the VMs are working fine. We have kept the situation under observation.
We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or at email@example.com.