Update 26-02-2019 07:20 AM
The maintenance was carried out successfully and all the VMs & VPN sessions are running fine.
If you have any outstanding issues then please contact the Support Team on 0345 257 1335 or at email@example.com.
Posted 14-02-2019 10:55 AM
We will be performing routine maintenance work on our MyCloud Computing Internet gateways Infrastructure at the following time:
Tuesday 26-02-2019 04:00 AM to 06:00 AM
This may result in between 2 or 3 disconnections of hosted VMs, MyCloud PBXs and VPN utilising MyCloud Computing gateway services while it fail over to another cluster node. We do not anticipate any such disconnection lasting more than 30-40 seconds.
If you have any queries, please contact the Support Team on 0345 257 1335 or at firstname.lastname@example.org.