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Service Status

Maintenance Work on MyCloud SFB Infrastructure - 06:00 AM - 09:00 AM on 14/06/2019

Update 14-06-2019 8:02 AM

The maintenance was carried out successfully and there were no disruptions to MyCloud SFB services.

If you observe issues then please contact the Support Team on 0345 257 1335 or at support@cerberusnetworks.co.uk.


We will be migrating the MyCloud SFB services from existing SIP trunks to enhanced SIP trunks at the following time:

Friday 14-06-2019 06:00 AM to 09:00 AM

As the existing SIP trunks will remain functional for 7 days after migration, we are not anticipating any disruption to MyCloud SFB services.

If you have any queries, please contact the Support Team on 0345 257 1335 or at support@cerberusnetworks.co.uk.
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