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Service Status

Disruption to MyCloud Computing Skye For Business Infrastructure - 06:44 AM - on 09/01/2019

Update 09-01-2019 08:38:15

We have applied the fix on all the servers in cluster and the services are continue to working fine.We saved this conversation. You'll see it soon in the Conversations tab in Skype for Business and in the Conversation History folder in Outlook.

If you have any outstanding issues then please contact the Support Team on 0345 257 1335 or at support@cerberusnetworks.co.uk

Update 09-01-2019 07:45:17

We have identified and isolated the issue by applying the workaround. The services are live now. We will apply the permanent fix on all the servers one by one and it will not affect the production now.

We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or email at support@cerberusnetworks.co.uk.

Posted 09-01-2019 07:12:14

We are recently experiencing disruption to our MyCloud Computing Skype for business Services.Our L3 system team is working on this top priority right now. We will keep you posted with further update.

Apologies for the inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or email at support@cerberusnetworks.co.uk.
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