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Service Status

Maintenance Work on Broadband Infrastructure - IPv6 address change - 03:00 AM - 05:00 AM on 30/11/2019

Posted 25-11-2019 11:35:43

We will be performing Broadband infrastructure changes for IPv6 prefix assignment from default /64 to /56 prefix for all broadband users hence it would result change of IPv6 schema for users who is using /64 prefix list currently. There won't be any change on IPv4 address and it would remain same.

Saturday 30-11-2019 03:00 AM to 05:00 AM

This may result in between 1 and 3 disconnections of the broadband services. These disconnection's will cause users' routers to re-establish their PPP sessions immediately. We do not anticipate any such disconnection lasting more than 5 minutes.

We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or at support@cerberusnetworks.co.uk.
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