Posted 02-05-2019 14:00:00

We will be performing a network upgrade on our core network infrastructure in order to provide enhanced performance. The date and time is as follows:

Friday 10-05-2019 23:00 to 11-05-2019 05:00

This may result in intermittent disconnections during a period of 2-3 hours affecting the services listed below:

Impacted services:

  • Ethernet Leasedline services
  • Broadband Services (ADSL/ADSL2+/FTTC/FTTP/FTTPoD)
  • MyCloud CONNECT
  • Hosted Security
  • IP VPN
  • Hosted Firewall Services
  • MyCloud Computing
  • SMTP3
  • NetSTATS
  • Cerberus Website
  • RDNS
  • MyCloud PBX
  • MyCloud hosted Services
If you are not able to access any of the affected services following this maintenance window, please contact the Support team.

We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or email at support@cerberusnetworks.co.uk.