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Service Status

Routine Maintenance Work on Network Infrastructure

Update 03-02-2019 09:06:05

We have completed maintenance activity successfully and all services are working fine .

If you have any queries or issue, please contact the Support Team on 0345 257 1335 or email at support@cerberusnetworks.co.uk.

Posted 29-01-2019 14:44:03

We will be performing a firewall hardware upgrade on our core network infrastructure in order to provide enhanced performance. The date and time is as follows:

Sunday 03-02-2019 04:00 AM to 08:00 AM

This may result in multiple intermittent disconnections of 20-30 minutes during the maintenance window affecting the following services.

Impacted services:

  • MyCloud CONNECT
  • Hosted Security
  • IP VPN
  • Hosted Firewall Services
  • MyCloud Computing
  • SMTP3
  • NetSTATS
  • Cerberus Website
  • RDNS
  • MyCloud PBX
  • MyCloud hosted Services
If you are not able to access any of the affected services post this maintenance, please contact the support team.

We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or email at support@cerberusnetworks.co.uk.
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