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Service Status

Routine Maintenance Work on Network Infrastructure - 24/11/2018 - 02:00 AM to 07:00 AM

Posted 17-11-2018 12:47:47

We will be performing firmware upgrade on one of our Network device for enhancement and vulnerability fix at the following time:

Saturday 24-11-2018 02:00 AM to 07:00 AM

This may result intermittent disconnections multiple times for 15-25 minutes during maintenance window of following services.

Impacted services:

  • Ethernet Leasedline services
  • Broadband Services (ADSL/ADSL2+/FTTC/FTTP/FTTPoD)
  • MyCloud CONNECT
  • Hosted Security
  • IP VPN
  • Hosted Firewall Services
  • MyCloud Computing
  • SMTP3
  • NetSTATS
  • Cerberus Website
  • RDNS
  • MyCloud PBX
  • MyCloud hosted Services
If you are not able to access any of affected services post this maintenance, please contact the support team.

We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or email at support@cerberusnetworks.co.uk.

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