Friday, November 18, 2016 - 08:55
Update 19-11-2016 6:50 AM
The maintenance was carried out successfully and all the sessions are up and running.
If you have any outstanding issues then please contact the Support Team on 0345 257 1335
or at firstname.lastname@example.org
To facilitate new enhancements to our LLU FTTC services, we will be carrying out maintenance on the broadband infrastructure at the following time:
Saturday 19-11-2016 03:00 AM to 5:00 AM
The maintenance involves rerouting of traffic and may result in between 1 and 3 disconnection of the broadband services which are on TTB network. These disconnections will cause users' routers to re-establish their PPP sessions immediately to other equipment. We do not anticipate any such disconnection lasting more than 5 minutes. These maintenance will not affect any broadband connections provided through BT's Network.
We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or at email@example.com