Tuesday, August 14, 2018 - 15:58
Routine Maintenance Work on Network Infrastructure - 02:00 AM - 08:00 AM on 18-08-2018
Update 20-08-2018 09:00 AMThe maintenance was carried out successfully and completed within maintenance window. All services are working fine.
If you observe issues then please contact the Support Team on 0345 257 1335 or at support@cerberusnetworks.co.uk.
Posted 14-08-2018 03:15 PM
We will be performing firmware upgrade on one of our firewall cluster for enhancement and vulnerability fix at the following time:
Saturday 18-08-2018 02:00 AM to 08:00 AM
This may result intermittent disconnections multiple times for 5-10 minutes during maintenance window of following services.
Impacted services:
- MyCloud CONNECT
- Hosted Security
- IP VPN
- Hosted Firewall Services
- MyCloud Computing
- SMTP3
- NetSTATS
- Cerberus Website
- RDNS
- MyCloud PBX
- MyCloud hosted Services
We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or at support@cerberusnetworks.co.uk.