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IP Telephony

IP Telephony

Flexible Next-generation Voice Services for the Modern Business

PSTN Replacement Telephony

International Numbering

MyCloud PBX

MyCloud PBX is a business phone system that gives you all the features and flexibility of an onsite solution at a fraction of the cost and with no up-front investment on system hardware. You can choose from a range of a business handsets or use existing hardware if supported  and running up-to-date firmware. As well as handsets you also have the option to use an advanced softphone on your Windows PC, Mac, iPhone or Android device, for no extra cost. 

Provided as a dedciated hosted phone system, MyCloud PBX delivers maximum flexibility, customisation and integration with 3rd party applications. Using a per-channel pricing model, MyCloud PBX offers excellent value for money for larger SMEs looking to scale users cost effectively.

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MyCloud Voice Business is a cloud-hosted phone system designed for modern businesses of any size - from just 2 users upwards. With simple monthly per-user pricing, it includes free calls to UK landlines and mobiles (on 36-month contracts), making it a cost-effective and scalable solution. Whether your team is in the office, remote, or on the move, users stay connected via desk phones or softphones on mobile and desktop devices.

MyCloud Voice Business delivers a full suite of enterprise-grade features—such as auto-attendants, call queues, voicemail-to-email and call recording. Easy to manage via an intuitive web portal and including free setup, it's ideal for growing organisations needing reliable, flexible communication. With  24/7 support and optional management contracts, MyCloud Voice Business gives you everything needed for professional voice services.

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MyCloud Voice One

Simplifying the switch to the all-IP world, MyCloud Voice One provides the features you need with cost effective rental and calling. Our platform is compatible with a wide range of hardware and software including wired handsets, DECT wireless handsets, dedicated ATAs, router-integrated ATAs and software clients to ensure maximum compatibility with any hardware or software you already have.

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Teams Telephony

Teams Telephony lets your business make and receive calls directly through Microsoft Teams, using a familiar interface from any location. It replaces traditional phone lines with a cloud-based system that reduces costs and scales with your needs. By streamlining communication and boosting collaboration, Teams Telephony helps your team stay connected and productive—whether they’re in the office or working remotely.

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SIP Trunks

Any business with a PBX can switch to Cerberus SIP trunks and immediately benefit from a more flexible, less expensive and more resilient phone service. SIP trunk services are cheaper per channel than ISDN and PSTN services and call charges over SIP are significantly lower than using fixed lines. Our standard SIP trunk service include call bundles on UK geographical calls, extending to include UK mobile calls (subject to fair usage) on a 36 month contract.

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Numbering

Our extensive range of call routing, monitoring and management tools puts you in complete control of your customer services and contact centre operations. Haing the ability to assign geographic (01/02), non-geographic (08/03) numbers as well as international numbering to our communications services gives flexibility and ensures business continuity across multiple sites. Calls to specific numbers can be diverted and call queues altered on-demand, guaranteeing your customers can always reach you.

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MODERN COMMUNICATIONS FOR MODERN WORK

IP telephony is used across all sectors of the economy, by millions of users in the UK and worldwide. Our communications services provide enhanced functionality and simplified management and reporting, fully integrated with our award-winning connectivity and network services.

Trusted Advice and Great Service

Hear what PJT & Co think of MyCloud PBX

"We picked MyCloud PBX for the best features and for the cost savings. I’m pleased to say it has worked out really well. We have a better system and spend much less. We now recommend Cerberus to our own clients when they ask us how they can save money or do more with their phones."

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Experienced Partner

With many years of delivering telephony and communications services, Cerberus is a safe pair of hands for all your communications requirements. From simple PSTN replacement to advanced contact centres with international numbering, call recording and reporting, we have it covered. 

With a team of dedicated account managers, an experienced and friendly Operations team, backed up by our 24x7 technical team, we are dedicated to providing the highest levels of services for all our customers.

MyCloud PBX Hosted Business Telephony

MyCloud PBX is a powerful cloud-based business phone system that gives you all the features and flexibility of a modern business telephony soltion, without the upfront costs or per-user charges.

Ideal for all sizes of businesses, all users have a common feature set with no add-on licenses or bolt-ons - just simple all-inclusive licensing.

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