Thu, 06-02-2025 - 11:13 AM
Emergency Maintenance Work on Network Infrastructure - 07/02/2025 - 03:30 AM - 05:00 AM
Posted 06-02-2025 11:00 AM
We will be performing a network upgrade on our core network infrastructure in order to provide enhanced performance. The date and time is as follows:Friday 07-02-2025 03:30 AM to 05:00 AM
This may result in several brief disconnections affecting internet connectivity of Wholesale lines during the above maintenance window.
You may experience 1 to 3 disconnections of your broadband. These disconnections will cause users' routers to re-log in via PPP immediately on other equipment. We do not expect any disconnection to last more than 10 minutes.
If you are not able to access any of the affected services post this maintenance, please contact the support team.
We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or email at support@cerberusnetworks.co.uk.