Managed IT

Organisations of all sizes depend on their IT to operate at their peak. We have a full range of of IT service programmes all of which can be tailored specifically to your needs. Whether you need support for your own IT team or a 24x7 helpdesk for users across multiple locations, we have the skills and experience to keep you working productively. Let us take handle as much of the IT management and support as you need, so you can get on with what you do best.

Improved performance through digital transformation is an essential requirement in modern business. As technologies evolve at an ever-increasing rate, engaging with Cerberus for your projects means that you benefit from our technical expertise, experienced pre-sales engineers and project managers to ensure you get not only great technical outcomes, but also value for money and a coherent technical vision.

Protecting against the ever-changing threat landscape is vital to protect your data, your clients and your productivity. Physical security, network firewalls, enpoint protection, email protection and user awareness are all vital elements of the modern security strategy. Cerberus has the technologies to address the security challenges that face your organisation with expert guidance as well as practical, affordable technology solutions.

Modern businesses need wireless network infrastructure that delivers consistent performance, reliability and robust security. They are increasingly the main form of connectivity within the LAN, and in a distributed organisation, effective management across multiple sites has its own challenges. Cerberus can help you design and deploy wireless infrastructure that provide the fast, reliable and manageable network services that your business needs.

Dedicated Helpdesk

Our experienced team provides helpdesk and engineering resources to support your business 24x7, 365 days a week. Whether you have users across multiple locations, assistance for your own in-house IT team, or fully-outsourced managed IT services, our guaranteed responses mean no long wait times, letting your people get on with what they do best.

Experienced Engineers

Our IT teams are highly trained and accredited and are experts in their fields. We work hard to understand your business objectives and act as a trusted partner to delivery technology that really meets your requirements, not just now, but in the long term. We invest in our team, so our clients can rely on us to keep things running smoothly.

Specialised Teams

We maintain dedicated teams specialising within different area and operate simple and straightforward escalation paths to ensure that specific tasks are allocated quickly to the right resources. With a fully staffed IT helpdesk, we can focus on customer calls and resolving queries effectively, leaving you to focus on other things.

Comprehensive Support

We work across all areas of IT and communications to deliver truly joined-up support and strategic guidance. Using our industry-leading monitoring and management tools, we maintain visibility on the performance of your systems, eliminating guesswork and facilitating long-term decision making.

Whether your team is working across multiple sites, remotely, or on the road, reliable network resources are essential to maintain productivity and deliver customer satisfaction. Cerberus Networks offers hosted compute services designed specifically for UK businesses that need the highest performance, availability, and expert support.

Tailored Solutions for Every Business

Cerberus Networks understands that no two businesses are the same. That’s why we offer a range of cloud services that can be tailored to suit your organisation’s specific needs. Whether you’re a small business needing reliable email services or a larger enterprise looking for cloud compute, we provide the right solution. With our experienced and knowledgable team, we ensure you get the best solution and ongoing support without compromise.

At Cerberus Networks, we believe technology is for people, not the other way around. That’s why we take the time to understand your business first, listening carefully to your goals, challenges, and priorities before recommending a solution. Our consultative approach ensures that every service we deliver; from cloud and connectivity to hosting and security — is tailored to support real business outcomes, not just technical specifications. By translating your needs into practical, scalable technology, we become more than a supplier — we become a trusted partner invested in your long-term success.

Our IT support is driven by data, not just break-fix responses. Our advanced monitoring and reporting platform continuously analyses performance metrics, system health, and usage trends across your infrastructure. This proactive approach allows us to identify and address potential issues before they impact service or user productivity. By spotting anomalies early and understanding long-term patterns, we help your business stay ahead of disruptions, reduce downtime, and maintain optimal performance across all critical systems.

MANAGED IT SERVICES

Smart, Flexible IT Support, Managed Security and Project Management

EXPERT IT SERVICES FROM A TRUSTED PARTNER

Cerberus IT Assistant

Support your IT Team with Additional Skills, Resources and Advanced Management Tools.

Active network monitoring and reporting

Technical assistance as and when you need it

Flexible voucher-based price plans

24x7 helpdesk support

Patch management and managed endpoint protection

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