IT Support

SUPPORT PLANS TAILORED TO YOUR NEEDS

IT MANAGER

Outsourced IT management and Strategic Planning

Let us manage the IT while you take care of your business. Outsource the management and support of your IT to an expert partner.

  • Fixed-Fee comprehensive management of IT systems
  • SLA guaranteeing uptime on core systems
  • Advanced desktop management and support
  • Continuous proactive monitoring
  • 24x7 helpdesk support
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IT ASSISTANT

Supporting your in-house team

Backup your IT team with additional skills, resources and advanced management tools

  • Active network monitoring and reporting
  • Technical assistance as and when you need it
  • Flexible voucher-based price plans
  • 24x7 Helpdesk Support
  • Patch Management and Managed Antivirus
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SUPPORT+

Guaranteed response, no monthly charges

Simple cost effective technical assistance on demand.

  • Pay-as-you go support on demand
  • Cost-effective access to a range of technical experts
  • Monitoring of key Internet- facing systems
  • 24x7 helpdesk support
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Why Choose Cerberus Networks?

Whether your team is working across multiple sites, remotely, or on the road, reliable network resources are essential to maintain productivity and  deliver customer satisfaction. Cerberus Networks offers hosted compute services designed specifically for UK businesses that need the highest performance, availability, and expert support.

 

Tailored Solutions for Every Business

Cerberus Networks understands that no two businesses are the same. That’s why we offer a range of cloud services that can be tailored to suit your organisation’s specific needs. Whether you’re a small business needing reliable email services or a larger enterprise looking for cloud compute, we provide the right solution. With our experienced and knowledgable team, we ensure you get the best solution and ongoing support without compromise.

Dedicated Helpdesk

Our experienced team provides helpdesk and engineering resources to support your business 24x7, 365 days a week. Whether you have users across multiple locations, assistance for your own in-house IT team, or fully-outsourced managed IT services, our guaranteed responses mean no long wait times, letting your people get on with what they do best. 

 

Experienced Engineers

Our IT teams are highly trained and accredited and are experts in their fields. We work hard to understand your business objectives and act as a trusted partner to delivery technology that really meets your requirements, not just now, but in the long term. We invest in our team, so our clients can rely on us to keep things running smoothly. 

Specialised Teams

We maintain dedicated teams specialising within different area and operate simple and straightforward escalation paths to ensure that specific tasks are allocated quickly to the right resources. From servers to cloud applications, backup to security, our team of experts have the experience and knowledge to manage and support your systems.

 

Comprehensive Support

We work across all areas of IT and communications to deliver truly joined-up support and strategic guidance. Using our industry-leading monitoring and management tools, we maintain visibility on the performance of your systems, eliminating guesswork and facilitating long-term decision making.

 

FE
Aviagen
St Mungos
NHS
BBC
CAFOD
Tower Hamlets
IBI
EXPERT IT SERVICES FROM A TRUSTED PARTNER

Supplementing, supporting, consulting and collaborating; Cerberus' range of cloud and hosted IT services provides exactly what your business needs, when you need it. We give you access to the very latest enterprise level technology, consultancy and managed IT support services, all tailored to your exact needs.

Get in touch to see how Cerberus can help you empower your team and make the most of your IT investment.

Technology for People

At Cerberus Networks, we believe technology is for people, not the other way around. That’s why we take the time to understand your business first, listening carefully to your goals, challenges, and priorities before recommending a solution. Our consultative approach ensures that every service we deliver; from cloud and connectivity to hosting and security — is tailored to support real business outcomes, not just technical specifications. By translating your needs into practical, scalable technology, we become more than a supplier — we become a trusted partner invested in your long-term success.

Driven by Data

Our IT support is driven by data, not just break-fix responses. Our advanced monitoring and reporting platform continuously analyses performance metrics, system health, and usage trends across your infrastructure. This proactive approach allows us to identify and address potential issues before they impact service or user productivity. By spotting anomalies early and understanding long-term patterns, we help your business stay ahead of disruptions, reduce downtime, and maintain optimal performance across all critical systems.

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