Posted 23-12-2025 14:51:11

We will be performing a network upgrade on our core network infrastructure in order to provide enhanced performance. The date and time is as follows: 

Sunday 04/01/2026  04:00 AM - 06:00 AM 

This may result in between 1 and 3 disconnections of the broadband services. These disconnection's will cause users' routers to re-establish their PPP sessions immediately to other equipment. We do not anticipate any such disconnection lasting more than 5 minutes. 

We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or e-mail at support@cerberusnetworks.co.uk.