Posted 03/10/2026 11:55

This planned maintenance has now been completed.

Posted 02/10/2026 22:34

We will be performing upgrades to our internal CRM and management systems during the following maintenance window:

Saturday 03/10/2026 08:00 AM - 03/10/2026 12:00 PM

During this period, the NetCONNECT portal and app will be unavailable. Additionally, our Support Team will have limited access to certain diagnostic tools and support data. We will also be unable to process incoming emails to raise new cases or update existing ones. If you require technical support, please contact the Support Team on 0345 257 1335.

If you have any queries, please contact the Support Team on 0345 257 1335 or email support@cerberusnetworks.co.uk.